bonus game
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This app is available for your device
bonus game
This app is available for your device
Contact
+91 7737139949
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the bonus game?
To log in, open the app and enter your registered mobile number, followed by verifying the One-Time Password (OTP) sent to you. This will securely authenticate your account without needing a password or email login. Once verified, you can easily access the app.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and has a strong signal. After verifying your connection, click "send OTP" and wait for the code to arrive. If you don't receive the OTP within the given time, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If the number has changed, please submit your correct KYC (Know Your Customer) details to our customer support team via email to facilitate account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems.
Q1: What is the minimum withdrawal amount in the bonus game?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other similar apps. Withdrawals can only be made from earned gaming money, excluding bonus amounts. This restriction ensures that users can only withdraw funds they've genuinely earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a processing time of 30 minutes to 3 hours. However, delays in payment processing may occur, resulting in a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming cannot be withdrawn by anyone other than yourself. You can withdraw any money you win using the bonus funds, but the bonus itself remains non-withdrawable. The winnings from playing games with the bonus are yours to withdraw.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry, as the funds will be added to your wallet account within 24 hours. If you still experience issues, contact their care centre for assistance.
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